🌸 Frequently Asked Questions

✨ When will my order ship?

All orders are packed with care and shipped within 3–5 business days. Once your package is on the way, you'll receive tracking info via email.

✨ How long will my order take to arrive?

We process orders within 3–5 business days.

  • U.S. orders usually arrive in 3–7 business days after shipping.
  • Canadian orders typically take 6–10 business days.

✨ How do I know when my order has shipped?

You’ll receive an email with tracking info as soon as your package is on its way.

✨ Do you offer free shipping?

Yes! U.S. orders over $75 USD ship free, and Canadian orders over $100 USD (~ $135 CAD) ship free.

✨ What are the shipping costs?

  • U.S. flat rate (varies by order size/destination).
  • Canada flat rate $18 USD (~ $25 CAD) with duties & taxes included — no surprise fees!

✨ Do you ship internationally?

Right now we ship within the U.S. and Canada. If you’re elsewhere, reach out — we’re always exploring new options.

✨ Do you offer local pickup?

Yes! If you're in or near Royal Oak, MI, choose Local Pickup at checkout. We'll email you when your goodies are ready.

✨ What is a BloomBox?

The BloomBox is a curated gift experience. You choose the budget and tell us a little about who it’s for — we handpick magical items to match her vibe, age, and occasion.

✨ I forgot to leave a note for my BloomBox. Help!

No problem! Just email us right after your order at hellobloomified@gmail.com with your order number and any notes. We’ll make the magic happen.

✨ Do you accept returns?

Due to the personal and handmade nature of our products, all sales are final. If anything arrives damaged, email us within 7 days and we’ll make it right.

✨ I have a question that’s not listed here.

Reach out to us anytime at hellobloomified@gmail.com or use the contact form. We’re here to help — and we love connecting with our community.