🌸 Frequently Asked Questions
✨ When will my order ship?
All orders are packed with care and shipped within 3–5 business days. Once your package is on the way, you'll receive tracking info via email.
✨ How long will my order take to arrive?
We process orders within 3–5 business days.
- U.S. orders usually arrive in 3–7 business days after shipping.
- Canadian orders typically take 6–10 business days.
✨ How do I know when my order has shipped?
You’ll receive an email with tracking info as soon as your package is on its way.
✨ Do you offer free shipping?
Yes! U.S. orders over $75 USD ship free, and Canadian orders over $100 USD (~ $135 CAD) ship free.
✨ What are the shipping costs?
- U.S. flat rate (varies by order size/destination).
- Canada flat rate $18 USD (~ $25 CAD) with duties & taxes included — no surprise fees!
✨ Do you ship internationally?
Right now we ship within the U.S. and Canada. If you’re elsewhere, reach out — we’re always exploring new options.
✨ Do you offer local pickup?
Yes! If you're in or near Royal Oak, MI, choose Local Pickup at checkout. We'll email you when your goodies are ready.
✨ What is a BloomBox?
The BloomBox is a curated gift experience. You choose the budget and tell us a little about who it’s for — we handpick magical items to match her vibe, age, and occasion.
✨ I forgot to leave a note for my BloomBox. Help!
No problem! Just email us right after your order at hellobloomified@gmail.com with your order number and any notes. We’ll make the magic happen.
✨ Do you accept returns?
Due to the personal and handmade nature of our products, all sales are final. If anything arrives damaged, email us within 7 days and we’ll make it right.
✨ I have a question that’s not listed here.
Reach out to us anytime at hellobloomified@gmail.com or use the contact form. We’re here to help — and we love connecting with our community.